The Kindly Dyer shop is hosted on ETSY, right here.

It’s easy to use, you can pay by PayPal or credit card, and the site allows you to ask me questions about listings. I really appreciate your feedback on purchases too.

I dye yarns in small quantities only. That is the best way I can keep my promise to be kind to the environment, by using plant materials in-season, using and disposing of water carefully.

Natural dye yarns are unique and variable. Even though the same recipe may be used, the colours resulting from each dye batch may be different. Within the same batch there will be variation in the yarn colouring; this is the nature of natural and hand-dyed yarns.

Shipping and Delivery
Yarns are ready to ship and will usually be despatched within 48 hours of purchase. I will notify the buyer when yarn is shipped, and if there are any delays I will let you know.

Within NZ – Parcels will be sent by standard parcel post (untracked). Shipping starts at $4.50, plus 50c for each additional cake/skein.

International – Orders are shipped by New Zealand Post international air mail. This is untracked and uninsured. Delivery times vary from 7-21 working days depending on destination.
At purchase a flat rate of $12 (NZ) applies for parcels up to 400g to Australia and $25 (NZ) to other international destinations. Where actual shipping is less I will refund the difference.

At your request I can ship by tracked courier at additional cost to you.

Returns
If the yarn you receive does not meet your expectations please let me know within 14 days of receipt. (You can send a message using the Etsy system.) You may return the yarn within 30 days of receipt, in the same condition that you received it. Return postage is at the buyers cost.